Hotel Plaza San Antonio

Privacy Policy

At Hotel Plaza San Antonio EIRL we value your privacy and are deeply committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and share information about you when you visit our website https://www.hotelplazasanantonio.com.pe and utilize our hotel services.

1. Information We Collect

We may collect the following categories of personal information:

  • Contact Information: including full name, email address, telephone number, and home or postal address.
  • Booking Information: details regarding your reservation stays, arrival and departure dates, room preferences, and special guest requests.
  • Payment Information: credit or debit card details, or alternative payment data provided to guarantee or prepay your reservations.
  • Technical Information: IP addresses, browser types, operating systems, and automated browsing behavior across our website.

2. Use of Information

We process and utilize your personal data for the following specific purposes:

  • Managing, confirming, and processing room reservations and associated hospitality services.
  • Communicating directly regarding upcoming stays, sending essential arrival details and confirmations.
  • Answering inquiries, customer service requests, or submitted comments and feedback.
  • Enhancing internal services and tailoring guest hospitality experiences during stays.
  • Sending occasional promotional communications or newsletters (only where prior explicit consent was granted).
  • Complying with statutory accounting, migration, and local regulatory obligations.

3. Information Sharing

We never sell, rent, or distribute personal guest information to unauthorized third parties for marketing purposes. Data sharing only takes place under these circumstances:

  • Service Providers: We share essential operational details with contracted technology vendors hosting reservation engines or payment infrastructure (such as Sleep and Go S.L.), always operating under strict data security agreements.
  • Legal Requirements: We may disclose guest records if strictly required by formal regulatory mandates, judiciary subpoenas, police investigation, or defending legitimate hotel rights.

4. Data Security

We implement industry-standard organizational, technological, and procedural administrative security measures designed to safeguard all personal data against accidental loss, unauthorized access, illicit disclosure, or alteration. However, please remember no electronic data transmission over public internet networks is guaranteed completely immune to external interception.

5. Your Privacy Rights

You possess legal rights to access, amend, cancel, or formally oppose further operational handling of personal data stored in our hospitality registers. To assert these data rights, please contact management via email at hplazasanantonio@gmail.com or via telephone at +51 (054) 220502 along with an official identity verification document.

6. Policy Updates

We reserve the right to revise or amend this Privacy Policy whenever operational procedures change. Revised provisions immediately take effect upon digital publication across this web portal.